At xenithora, we strive to deliver your shoes quickly, safely, and conveniently. Here’s everything you need to know about our shipping and delivery process.
Order Processing
All orders are carefully processed within 1-2 business days. You will receive a confirmation email once your order is ready to ship.
Shipping Methods & Estimated Delivery
We offer multiple shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Please note: Delivery times may vary depending on location, holidays, or unforeseen carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your location and chosen shipping method. From time to time, we offer free shipping promotions — check our website for current offers.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use it to follow your package until it arrives at your door.
International Shipping
We ship worldwide! International orders may be subject to customs duties, taxes, or additional fees, which are the responsibility of the recipient. Delivery times may vary depending on the destination.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@xenithora.com. We’ll work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.
Questions?
Our customer service team is ready to assist you with any shipping or delivery inquiries. Contact us at support@xenithora.com anytime.